We Are a Network of Queer and Trans-identified Mental Health Professionals Who Serve the 2SLGBTQIA Community
LGBTQ mental health counseling in Norwich connects you with registered psychotherapists who understand your lived experience as a queer, trans, or two-spirit person. Umbrella Mental Health Network brings specialized, affirming care to Norwich and the Greater Toronto Area, grounded in trauma-informed practice, social justice values, and deep respect for the complexity of gender identity, sexual orientation, and relationship diversity. This guide walks you through finding, preparing for, and beginning counseling that centers your needs. Before you reach out, clarify what brings you to seek support. Are you processing trauma or grief? Exploring your gender identity or sexual orientation? Navigating a relationship transition or building a chosen family? Working through anxiety, depression, or burnout? Each of these paths benefits from different therapeutic approaches, and being clear about your starting point helps Umbrella Mental Health Network match you with the right therapist. This is not about having all the answers-many people begin counseling uncertain about what they need-but naming your primary concern gives the process direction. Consider whether you want individual therapy, couples counseling, or support as part of a family. If you are in an ethically non-monogamous (ENM) relationship or exploring alternative relationship structures, Umbrella offers specialized couples therapy that does not default to heteronormative or monogamous frameworks. If you are a young person questioning your gender or sexuality, youth and young adult counseling can provide a space to explore without pressure or judgment. Trauma-informed care recognizes that many LGBTQ+ people carry the weight of systemic oppression, discrimination, and violence, even when they are not seeking help specifically for trauma. A trauma-informed therapist at Umbrella understands how your nervous system may respond to perceived threat, why trust takes time to build, and how healing happens at your pace, not theirs. Anti-oppressive practice means the therapist actively examines and resists the systems that have harmed you-whether that is transphobia, homophobia, racism, ableism, or the intersection of these-rather than asking you to adapt to a system designed without you in mind. This approach differs from mainstream counseling, which may inadvertently pathologize queerness, minimize discrimination, or center cisgender, heterosexual, monogamous norms as the baseline. When you work with Umbrella Mental Health Network in Norwich, you are entering a space explicitly designed to affirm your identity and validate your experiences. The therapist will not ask you to become more palatable or conventional. They will meet you where you are, name oppression when it appears, and support your healing on your own terms. Contact Umbrella Mental Health Network through their website at www.umhn.ca. Most practices offer a brief initial consultation-sometimes a phone call, sometimes a secure video meeting-where you can ask questions, describe what brought you in, and get a sense of whether a particular therapist feels like a good fit. This conversation is for you as much as it is for them. You are interviewing the service to see if it aligns with your values and needs. Do not hesitate to ask about the therapist's experience with your specific concerns, whether that is gender-affirming care, trauma recovery, PTSD treatment, or navigating queer family planning. Many people feel nervous before this first contact. That is entirely normal. You might have experienced mental health services that felt unsafe, judgmental, or culturally disconnected. It is reasonable to be cautious. Umbrella's therapists expect and welcome your questions. This initial conversation costs nothing and carries no obligation-it is a chance to make sure this is the right support for you right now. Your first few sessions are about establishing safety and trust. The therapist will not push you to disclose everything immediately or work on deep trauma before you have a felt sense that this person has your back. You will discuss what you want from therapy, what your goals are, and what you need from the therapeutic relationship to feel respected. You might talk about your pronouns, how you want to be addressed, what language feels affirming and what language triggers you. This groundwork is not wasted time-it is the foundation on which healing builds. As you continue, you will develop a working relationship grounded in genuine understanding. Whether you are working through gender identity exploration, recovering from trauma, processing grief, or building skills to manage anxiety and depression, the therapist will use approaches that make sense for your experience. Because Umbrella brings together highly skilled registered psychotherapists and social workers with expertise in couples therapy, trauma recovery, and queer-specific life challenges, you are working with someone who knows not just how to do therapy well, but how to do it well specifically for 2SLGBTQIA people in Toronto and the Greater Toronto Area, including Norwich. The work will be real, sometimes difficult, and gradually reparative-a space where your whole self is allowed to exist and heal. If you are in Norwich and have been searching for LGBTQ mental health counseling that truly understands your world, Umbrella Mental Health Network is here. Reach out through their website to begin a conversation about what support looks like for you. There is no rush, no expectation, just an invitation to explore whether this is the right fit. Yes. Umbrella provides counseling and psychotherapy throughout Toronto and the Greater Toronto Area, including Norwich. You can access services through secure video sessions or in-person appointments depending on what works for you. Trauma-informed care recognizes that systemic oppression affects your nervous system and trust, working at your pace without re-traumatization. Anti-oppressive practice actively resists the systems that have harmed you rather than asking you to fit into a heteronormative, cisnormative framework. Your identity is affirmed, not questioned or pathologized. Absolutely. Gender and sexual identity exploration is one of Umbrella's core services. Many people enter counseling uncertain about their identity, and a skilled therapist creates space for that exploration without pressure toward any particular outcome. You decide your own truth at your own pace. Yes. Umbrella specializes in couples therapy and ENM counseling, including work with people in ethically non-monogamous, polyamorous, and other alternative relationship structures. The therapists understand and affirm diverse relationship models rather than defaulting to monogamous frameworks.Lgbtq Mental Health Counseling Norwich
Step 1: Identify What You Need From Counseling
Step 2: Understand Trauma-Informed and Anti-Oppressive Care
Step 3: Reach Out and Have an Initial Conversation
Step 4: Begin Therapy and Build Safety Over Time
Frequently Asked Questions
Does Umbrella Mental Health Network serve Norwich specifically?
What makes trauma-informed LGBTQ counseling different from regular therapy?
Can I access LGBTQ mental health counseling if I am not sure about my gender or sexual identity?
Does Umbrella offer couples therapy for ENM relationships?

Acknowledgement
Tkaronto and the surrounding areas that we serve are within the Dish With One Spoon Territory. The Dish With One Spoon is a treaty between the Anishinaabe, Mississaugas and Haudenosaunee that bound them to share the territory and protect the land. Subsequent Indigenous Nations and Peoples, Europeans and all newcomers have been invited into this treaty in the spirit of peace, friendship and respect.
We at Umbrella recognize that the professions of psychology, psychotherapy, and social work have roots in colonial violence. As psychotherapists and social workers, we understand that we have a responsibility to continuously work to decolonize the practice of psychotherapy/social work and acknowledge the origins of the various healing practices we utilize.
Our therapists actively engage in regular training that emphasizes professional development, team support, and sharing the current knowledge in 2SLGBTQIA mental health, to ensure the highest level of care for our clients.
Meet Our Team
Christopher Shillington
MA, CCC, RP
(they/them)
Clinic Director/ Registered Psychotherapist
Areas of focus:
- Healthy Relationships
- Intersectional Identities
- Trauma & PTSD

Andrés Gayoso Descalzi
MSW,RSW
(he/him)
Registered Social Worker
Areas of focus:
- Gender Identity & Embodiment
- Life Changes & Transitions
- 2SLGBTQIA+ Youth & Families

Aysha Natsheh
MSW, RSW
Registered Social Worker
Areas of focus:
- Food, Body, Self-Image
- Trauma
- Gender & Sexual Identity
Bushra Ahmed
MSW, RSW
Registered Social Worker
Areas of focus:
- 2SLGBTQIA+ Youth
- Exploring Neurodivergent Identities
- Impact of Oppression & Trauma on Mental Health

Clara Doucette
MA, RP (Qualifying)
(she/her)
Registered Psychotherapist (Qualifying)
Areas of focus:
- Relational Styles & Attachment
- Friendships & Kinship
- Stress
Cressida Frey
MSW, RSW (she/her) Registered Social WorkerAreas of focus:
- Children, Adolescents and Adults
- Violence, Trauma and Healing
- Stress and Anxiety
Derek Cassidy
MSW, RSW
(he/him/they/them)
Registered Social Worker
Areas of focus:
- Relationships and Attachment
- Complex, Relational Trauma
- Sexuality and Sexual Health

Jesmen Mendoza
C.Psych. (he/him) Adjunct PsychologistAreas of focus:
- Complex Mental Health
- Consultation

Jett Peters
MSW Candidate
(they/them)
Student Therapist
Areas of focus:
- Gender Identity
- Relationship(s) with Food & Body
- Trauma
Kathryn Bargis
MSc, RP (she/her) Registered PsychotherapistAreas of focus:
- Relationships
- Trauma
- Gender and Sexual Identity
Maxine Bower
MSW, RSW (she/her) Registered Social WorkerAreas of focus:
- Attachment in Individuals and in Relationships
- Complex Trauma
- Deepening Connections
Nicholas Sorg
MSc, RP
(he/him)
Registered Psychotherapist
Areas of focus:
- Stress, Anxiety, and Depression
- Sexual Identity Development
- Alternative Relationships, Relationship and Family Stress
Rae Griffin-Carlson
MSW, RSW
(she/her)
Registered Social Worker
Areas of focus:
- 2SLGBTQIA+ Youth & Adults
- Stress, Anxiety & Depression
- Sexual & Gender-based Violence

Rahim Thawer
MSW, RSW
(he/him)
External Clinical Supervisor
Areas of focus:
- Identity Conflict & Shame
- Dating, Relationships, Single by Chance/Choice
- Sexualized Substance Use

Saadia Khan
BA (they/them) Administrative and Social Media Assistant
Stephanie Wu
RP, Professional Art Therapist
(they/them)
Registered Psychotherapist
Areas of focus:
- Intimate Partner Violence, Sexual Assault & Childhood Abuse
- Impacts of Oppression
- 2SLGBTQIA+ Youth & Adults







