We Are a Network of Queer and Trans-identified Mental Health Professionals Who Serve the 2SLGBTQIA Community
LGBTQ mental health counseling in Ridgeway connects queer, trans, and two-spirit individuals with therapists who understand your life without requiring you to explain away your identity first. You sit down in a therapist's office in Ridgeway and immediately feel the weight of a question: "Do I need to come out to this person, or do they already get it?" For many LGBTQ+ people, that moment of uncertainty defines whether therapy becomes a safe space or another place where you perform a version of yourself. Umbrella Mental Health Network changes that equation. The therapists here are not just LGBTQ+ affirming in the way that phrase has become diluted. They center queer and trans experience as the baseline of their work, grounded in trauma-informed practice, social justice values, and genuine expertise in the lives people in Ridgeway are actually living. Ridgeway is a tight community in the heart of the Niagara Region, where many people know each other and privacy matters deeply. That context shapes what kind of mental health support makes sense. Whether you are navigating gender identity in a small town, processing trauma that isolated you, working through a relationship that does not fit conventional boxes, or simply needing to talk to someone who will not pathologize who you are, this service meets you where you are. Generic therapy that claims to serve everyone often serves no one well, especially queer and trans people. A therapist trained in mainstream psychology may inadvertently reinforce the very shame and self-doubt that brought you in. Studies in queer mental health show that LGBTQ+ individuals who work with therapists specifically trained in queer-affirming and gender-competent care report significantly better outcomes and higher engagement with treatment. Umbrella Mental Health Network's approach is different because it names what is actually happening. Therapists here understand internalized homophobia, the specific forms of trauma that come from living in a heteronormative world, the grief that can accompany transition, the complexity of chosen family, and the resilience embedded in queer community. They work from an anti-oppressive framework, meaning they do not treat marginalization as something you need to accept or adapt to. They treat it as real, acknowledge how it shapes your mental health, and help you build practices and relationships that counter it. In Ridgeway, where community is close and queer visibility may feel complicated, having a therapist who does not require you to educate them about your own existence is not a luxury-it is foundational to healing. Individual psychotherapy at Umbrella serves people working through anxiety, depression, trauma, and the specific mental health challenges that arise in queer and trans lives. You might come in because past relationships or experiences left you hypervigilant, or because you are processing grief that other people do not seem to understand, or because you are exploring your gender and need support navigating that process without judgment. The practice also offers couples therapy and counseling for ethically non-monogamous and polyamorous relationships. Many queer people in Ridgeway and the broader GTA are building relationships that do not fit traditional relationship models. Umbrella therapists understand these structures not as experiments or phases, but as legitimate forms of partnership deserving of skilled support and conflict resolution. Gender and sexual identity exploration is another core area. Whether you are questioning your gender, exploring your sexuality, or working through the transition process-social, medical, or both-having a therapist who can hold complexity and uncertainty without steering you toward any particular outcome is rare and necessary. Umbrella's approach is grounded in the actual expertise and knowledge of trans and non-binary people themselves, not in outdated clinical models. Trauma recovery is foundational to all of this work. Many LGBTQ+ people carry trauma from conversion attempts, family rejection, violence, or healthcare systems that have harmed them. Umbrella integrates trauma-informed practice throughout, meaning your nervous system is treated with care and you are never pushed faster than feels safe. One real concern for LGBTQ+ people in Ridgeway is confidentiality and the smaller social circles that come with a tight community. Umbrella therapists understand this concern seriously. Professional confidentiality is not a courtesy-it is a legal and ethical foundation. But beyond that, therapists here recognize the specific vulnerability of being visibly queer in a place where people know each other, and they work with that reality rather than against it. The practice values what it calls trauma-informed care, which means understanding that you may have learned not to trust quickly, that you may need multiple conversations before you feel safe, and that your caution makes complete sense. Umbrella does not rush the trust-building process. The first sessions are often about establishing whether this is the right fit, whether you feel genuinely heard, and whether the therapist demonstrates the anti-oppressive values they claim to hold. Many people in Ridgeway who seek out this service are also navigating other layers-maybe you are out to some people and not others, maybe you are figuring out what disclosure looks like in a small community, maybe you have complex relationships with your family of origin. These are not problems to solve quickly. They are contexts to understand deeply so that therapy becomes genuinely supportive rather than one more place where you carry the weight of managing how others perceive you. Reaching out for mental health support is an act of self-care and courage, especially when you are seeking someone who truly understands your experience. Umbrella Mental Health Network serves Ridgeway and the Greater Toronto Area with therapists and social workers trained in the specific competencies queer, trans, and two-spirit people need. You do not need to have your story perfectly organized or your identity neatly labeled. You just need to be ready to talk. If you are in Ridgeway and looking for LGBTQ+ affirming mental health support, consider reaching out to Umbrella Mental Health Network to explore whether their approach and expertise feel like a fit for what you are working through. The practice welcomes inquiries from individuals, couples, and families. No. Umbrella therapists work with people at every stage of identity exploration and disclosure. Whether you are questioning, exploring, newly out, selectively out, or navigating a complex relationship with your own identity, therapy is a space to work through these things without pressure. You set the pace. Umbrella Mental Health Network serves Ridgeway and the broader GTA through both in-person and online sessions. Therapists with expertise in queer and trans mental health are available to residents of Ridgeway seeking culturally competent, trauma-informed care. Umbrella therapists center queer and trans experience as the baseline of their work, not as an add-on. They are trained in trauma-informed, anti-oppressive practice grounded in social justice values, feminism, and decolonization. Their expertise spans gender identity, sexual orientation, couples dynamics in queer relationships, and the specific mental health impacts of marginalization. Yes. Umbrella offers couples therapy and counseling for polyamorous and ethically non-monogamous relationships. Therapists here understand these relationship structures as legitimate and deserving of skilled, affirming support. Professional confidentiality is a legal and ethical requirement. Umbrella therapists also understand the specific concerns of being visibly queer in a tight-knit community and work sensitively with questions of disclosure and privacy in small-town contexts. Trauma recovery is a core part of Umbrella's work. Therapists integrate trauma-informed practice throughout all sessions, meaning your nervous system is treated with care and healing happens at a pace that feels safe to you. Contact Umbrella Mental Health Network to discuss your needs and explore whether their approach and therapists feel like the right fit. The practice welcomes inquiries from individuals, couples, and families seeking LGBTQ+ affirming mental health support.Lgbtq Mental Health Counseling Ridgeway
Why Specialized Counseling Matters for LGBTQ+ People in Ridgeway
LGBTQ Mental Health Counseling Ridgeway: What You Can Address in Therapy
Building Safety and Trust in a Small-Town Context
Taking the First Step
Frequently Asked Questions
Do I need to be out or have my identity fully figured out to work with a therapist at Umbrella?
Is there LGBTQ+ mental health counseling available specifically in Ridgeway?
What makes this different from a regular therapist who says they are LGBTQ+ affirming?
Can couples in non-traditional relationship structures get counseling?
How is confidentiality handled in a small community like Ridgeway?
What if I am working through trauma related to my identity or family rejection?
How do I get started with mental health counseling in Ridgeway?

Acknowledgement
Tkaronto and the surrounding areas that we serve are within the Dish With One Spoon Territory. The Dish With One Spoon is a treaty between the Anishinaabe, Mississaugas and Haudenosaunee that bound them to share the territory and protect the land. Subsequent Indigenous Nations and Peoples, Europeans and all newcomers have been invited into this treaty in the spirit of peace, friendship and respect.
We at Umbrella recognize that the professions of psychology, psychotherapy, and social work have roots in colonial violence. As psychotherapists and social workers, we understand that we have a responsibility to continuously work to decolonize the practice of psychotherapy/social work and acknowledge the origins of the various healing practices we utilize.
Our therapists actively engage in regular training that emphasizes professional development, team support, and sharing the current knowledge in 2SLGBTQIA mental health, to ensure the highest level of care for our clients.
Meet Our Team
Christopher Shillington
MA, CCC, RP
(they/them)
Clinic Director/ Registered Psychotherapist
Areas of focus:
- Healthy Relationships
- Intersectional Identities
- Trauma & PTSD

Andrés Gayoso Descalzi
MSW,RSW
(he/him)
Registered Social Worker
Areas of focus:
- Gender Identity & Embodiment
- Life Changes & Transitions
- 2SLGBTQIA+ Youth & Families

Aysha Natsheh
MSW, RSW
Registered Social Worker
Areas of focus:
- Food, Body, Self-Image
- Trauma
- Gender & Sexual Identity
Bushra Ahmed
MSW, RSW
Registered Social Worker
Areas of focus:
- 2SLGBTQIA+ Youth
- Exploring Neurodivergent Identities
- Impact of Oppression & Trauma on Mental Health

Clara Doucette
MA, RP (Qualifying)
(she/her)
Registered Psychotherapist (Qualifying)
Areas of focus:
- Relational Styles & Attachment
- Friendships & Kinship
- Stress
Cressida Frey
MSW, RSW (she/her) Registered Social WorkerAreas of focus:
- Children, Adolescents and Adults
- Violence, Trauma and Healing
- Stress and Anxiety
Derek Cassidy
MSW, RSW
(he/him/they/them)
Registered Social Worker
Areas of focus:
- Relationships and Attachment
- Complex, Relational Trauma
- Sexuality and Sexual Health

Jesmen Mendoza
C.Psych. (he/him) Adjunct PsychologistAreas of focus:
- Complex Mental Health
- Consultation

Jett Peters
MSW Candidate
(they/them)
Student Therapist
Areas of focus:
- Gender Identity
- Relationship(s) with Food & Body
- Trauma
Kathryn Bargis
MSc, RP (she/her) Registered PsychotherapistAreas of focus:
- Relationships
- Trauma
- Gender and Sexual Identity
Maxine Bower
MSW, RSW (she/her) Registered Social WorkerAreas of focus:
- Attachment in Individuals and in Relationships
- Complex Trauma
- Deepening Connections
Nicholas Sorg
MSc, RP
(he/him)
Registered Psychotherapist
Areas of focus:
- Stress, Anxiety, and Depression
- Sexual Identity Development
- Alternative Relationships, Relationship and Family Stress
Rae Griffin-Carlson
MSW, RSW
(she/her)
Registered Social Worker
Areas of focus:
- 2SLGBTQIA+ Youth & Adults
- Stress, Anxiety & Depression
- Sexual & Gender-based Violence

Rahim Thawer
MSW, RSW
(he/him)
External Clinical Supervisor
Areas of focus:
- Identity Conflict & Shame
- Dating, Relationships, Single by Chance/Choice
- Sexualized Substance Use

Saadia Khan
BA (they/them) Administrative and Social Media Assistant
Stephanie Wu
RP, Professional Art Therapist
(they/them)
Registered Psychotherapist
Areas of focus:
- Intimate Partner Violence, Sexual Assault & Childhood Abuse
- Impacts of Oppression
- 2SLGBTQIA+ Youth & Adults







