Call/Text 647.687.6543 info@umhn.ca

We Are a Network of Queer and Trans-identified Mental Health Professionals Who Serve the 2SLGBTQIA Community

Lgbtq Mental Health Counseling Poole

You sit across from a therapist who glances at the intake form, pauses at your pronouns, and you feel that familiar tension-the micro-hesitation that tells you they are not quite sure. This is the moment many people in Poole and across the Greater Toronto Area have learned to dread. Umbrella Mental Health Network specializes in LGBTQ Mental Health Counseling Poole by centering the lived experiences and unique needs of 2SLGBTQIA individuals, couples, and families. When you walk through the door, your identity is not something to be explained or managed-it is the foundation of culturally competent, affirming care.

1. Trauma-Informed Care Recognizes How Systemic Oppression Shapes Mental Health

Mental health struggles in the LGBTQ+ community do not exist in a vacuum. Discrimination, family rejection, medical gaslighting, and chronic experiences of invisibility or misgendering create real physiological and psychological impacts. Umbrella's registered psychotherapists and social workers approach every client with an understanding that trauma is not only individual-it is structural. This means therapy in Poole addresses both the personal healing needed and the social contexts that shape your wellbeing.

When you work with Umbrella on trauma and PTSD treatment, clinicians integrate evidence-based modalities with a grounded understanding of how marginalization affects the nervous system. You are not asked to simply "cope better" with oppression; instead, therapy helps you process what has happened while naming the systems at play.

2. Gender Identity Exploration Happens in a Sex-Positive, Kink-Aware Space

Many people in Poole seeking mental health support carry shame about their gender expression, sexual orientation, or sexual interests. Mainstream therapy often pathologizes these aspects of self. Umbrella's approach is grounded in sex-positivity and kink awareness, meaning your sexuality and gender exploration are treated as healthy, normal parts of being human-not symptoms to be corrected.

Whether you are navigating gender identity exploration, questioning your orientation, or seeking support around sexual health and alternative relationship structures, this practice creates space for the full spectrum of human desire and gender expression. The team brings genuine feminist, decolonial values into the room, rejecting the heteronormative, cisnormative assumptions baked into traditional therapy models.

3. Couples Therapy and ENM Counselling Address Relational Complexity

Relationships in the LGBTQ+ community often operate outside conventional scripts. Whether you are in an ethically non-monogamous (ENM) partnership, navigating a queer family structure, or simply seeking a therapist who does not assume monogamy is the default, couples therapy and ENM counselling at Umbrella start from a place of understanding that your relationship structure is valid.

Couples therapy in Poole through Umbrella goes beyond conflict resolution. It addresses the particular pressures queer and trans partners face-including navigating differing levels of outness, managing community dynamics, and building partnerships in contexts where legal recognition may be complicated. The practice specializes in supporting queer families through major life transitions, including queer family planning conversations.

4. Youth Counselling Creates Safety for Identity Development Without Pathology

Young people exploring their gender and sexual identity deserve spaces free from conversion pressure, medicalization, or the burden of educating adults. Umbrella's youth and young adult counselling is rooted in affirmation-helping young people in Poole process their experiences, navigate family dynamics, and develop a sense of self in a world that often sends the message that queerness and trans identity are problems to be solved.

Individual psychotherapy for LGBTQ+ youth at Umbrella addresses anxiety, depression, and identity-related questions while centering the client's own truth. Clinicians understand that adolescence and young adulthood are already developmentally complex; adding the layer of navigating a queer or trans identity in an often-hostile environment requires specialized, trauma-informed support.

Because systemic oppression creates real mental health impacts, therapy that ignores social context cannot fully heal. Affirming care means addressing both the personal and the political.

If you are in Poole or nearby areas of the GTA and searching for mental health counselling that actually sees you, Umbrella Mental Health Network is here. Reach out to learn more about how the practice can support your healing journey.

Frequently Asked Questions

Does Umbrella Mental Health Network provide counselling in Poole specifically?

Umbrella Mental Health Network is based in Toronto and serves the Greater Toronto Area, including surrounding communities. Contact the practice directly to discuss your location and whether services are available to you.

What makes LGBTQ-affirming therapy different from general counselling?

Affirming therapy centers queer and trans identities as healthy and normal, integrates understanding of systemic oppression into healing work, and does not pathologize sexual orientation, gender identity, or non-conventional relationship structures. Clinicians bring feminist and social justice values into every session rather than treating these as separate from clinical work.

Can I work with Umbrella if I am exploring my gender identity or sexual orientation?

Yes. Gender and sexual identity exploration is a core service at Umbrella. The practice provides non-directive, affirming support as you navigate these questions in your own time and way, without pressure toward any particular outcome.

Does Umbrella offer couples therapy for non-monogamous relationships?

Yes. Couples therapy and ENM counselling are specialties. The practice understands ethically non-monogamous relationships and queer partnership structures as valid and provides therapy that honors your relational design rather than imposing conventional assumptions.

Acknowledgement

Tkaronto and the surrounding areas that we serve are within the Dish With One Spoon Territory. The Dish With One Spoon is a treaty between the Anishinaabe, Mississaugas and Haudenosaunee that bound them to share the territory and protect the land. Subsequent Indigenous Nations and Peoples, Europeans and all newcomers have been invited into this treaty in the spirit of peace, friendship and respect.

We at Umbrella recognize that the professions of psychology, psychotherapy, and social work have roots in colonial violence. As psychotherapists and social workers, we understand that we have a responsibility to continuously work to decolonize the practice of psychotherapy/social work and acknowledge the origins of the various healing practices we utilize.

Our therapists actively engage in regular training that emphasizes professional development, team support, and sharing the current knowledge in 2SLGBTQIA mental health, to ensure the highest level of care for our clients.

Meet Our Team

Portrait

 

Christopher Shillington

MA, CCC, RP
(they/them)

Clinic Director/ Registered Psychotherapist

 

Areas of focus:
  • Healthy Relationships
  • Intersectional Identities
  • Trauma & PTSD
Portrait

 

Andrés Gayoso Descalzi

MSW,RSW
(he/him)

Registered Social Worker

 

Areas of focus:
  • Gender Identity & Embodiment
  • Life Changes & Transitions
  • 2SLGBTQIA+ Youth & Families
Portrait

 

Aysha Natsheh

MSW, RSW

Registered Social Worker

 

Areas of focus:
  • Food, Body, Self-Image
  • Trauma
  • Gender & Sexual Identity
Portrait

 

Bushra Ahmed

MSW, RSW

Registered Social Worker

 

Areas of focus:
  • 2SLGBTQIA+ Youth
  • Exploring Neurodivergent Identities
  • Impact of Oppression & Trauma on Mental Health
Portrait

Clara Doucette

MA, RP (Qualifying)
(she/her)

Registered Psychotherapist (Qualifying)

 

Areas of focus:
  • Relational Styles & Attachment
  • Friendships & Kinship
  • Stress

Cressida Frey

MSW, RSW (she/her) Registered Social Worker  
Areas of focus:
  • Children, Adolescents and Adults
  • Violence, Trauma and Healing
  • Stress and Anxiety

Derek Cassidy

MSW, RSW
(he/him/they/them)

Registered Social Worker

 

Areas of focus:
  • Relationships and Attachment
  • Complex, Relational Trauma
  • Sexuality and Sexual Health
Portrait

Jesmen Mendoza

C.Psych. (he/him) Adjunct Psychologist  
Areas of focus:
  • Complex Mental Health
  • Consultation
Portrait

Jett Peters

MSW Candidate
(they/them)

Student Therapist

 

Areas of focus:
  • Gender Identity
  • Relationship(s) with Food & Body
  • Trauma
Portrait

Kathryn Bargis

MSc, RP (she/her) Registered Psychotherapist  
Areas of focus:
  • Relationships
  • Trauma
  • Gender and Sexual Identity
Portrait

Maxine Bower

MSW, RSW (she/her) Registered Social Worker  
Areas of focus:
  • Attachment in Individuals and in Relationships
  • Complex Trauma
  • Deepening Connections
Portrait

Nicholas Sorg

MSc, RP
(he/him)

Registered Psychotherapist

 

Areas of focus:
  • Stress, Anxiety, and Depression
  • Sexual Identity Development
  • Alternative Relationships, Relationship and Family Stress
Portrait

Rae Griffin-Carlson

MSW, RSW
(she/her)

Registered Social Worker

 

Areas of focus:
  • 2SLGBTQIA+ Youth & Adults
  • Stress, Anxiety & Depression
  • Sexual & Gender-based Violence
Portrait

Rahim Thawer

MSW, RSW
(he/him)

External Clinical Supervisor

 

Areas of focus:
  • Identity Conflict & Shame
  • Dating, Relationships, Single by Chance/Choice
  • Sexualized Substance Use
Portrait

Saadia Khan

BA (they/them) Administrative and Social Media Assistant
Portrait

Stephanie Wu

RP, Professional Art Therapist
(they/them)

Registered Psychotherapist

 

Areas of focus:
  • Intimate Partner Violence, Sexual Assault & Childhood Abuse
  • Impacts of Oppression
  • 2SLGBTQIA+ Youth & Adults