We Are a Network of Queer and Trans-identified Mental Health Professionals Who Serve the 2SLGBTQIA Community
LGBTQ Mental Health Counseling Norval connects you with specialized, culturally safe mental health support through Umbrella Mental Health Network, a practice dedicated to serving the 2SLGBTQIA+ community across the Greater Toronto Area and beyond. This guide walks you through the process of finding and engaging with counselling and psychotherapy designed specifically for queer and trans individuals, couples, and families. Norval, a small rural community in Halton Region, sits within a broader service area where LGBTQ+ individuals and families often face geographic barriers to affirming mental health care. Umbrella Mental Health Network brings registered psychotherapists and social workers trained in trauma-informed, anti-oppressive practice directly to those who need it, whether you live in Norval itself or work with the practice remotely. By the end of this guide, you will understand how to identify your counselling needs, reach out to Umbrella, and begin a therapeutic relationship grounded in social justice values and genuine cultural competence. Before reaching out, name what has brought you to seek help. Are you exploring your gender identity or sexual orientation? Recovering from trauma or PTSD? Navigating a relationship transition or non-monogamous structure? Struggling with anxiety or depression? Working through family dynamics as a queer person? Umbrella Mental Health Network specializes in all of these domains, which means you can be direct about your actual needs without having to translate your experience into terms that feel disconnected from your life. Write down one or two sentences about what you hope counselling will help with. This clarity-even rough clarity-makes the initial conversation easier. You don't need a diagnosis or perfect language. Umbrella's clinicians are trained to listen to the lived experience of LGBTQ+ people, including those in smaller communities like Norval who may have had limited access to affirming care previously. If you're unsure exactly what you need, that's also valid; you can say so in your initial contact. Contact Umbrella Mental Health Network through their website at http://www.umhn.ca to inquire about availability and to discuss whether individual therapy, couples counselling, youth services, or another modality fits your situation. The practice serves Norval and the wider Greater Toronto Area, and offers both in-person and remote sessions, which means geography does not have to be a barrier to care. When you make contact, share what you identified in Step 1 and mention any practical constraints-your schedule, whether you prefer virtual or in-person sessions, language considerations, or accessibility needs. Umbrella's team will discuss which clinician or approach aligns best with your needs. The practice brings together registered psychotherapists and social workers with specific expertise in areas like trauma recovery, gender identity exploration, couples therapy, and LGBTQ+ family planning. Because Umbrella grounds its work in values of feminism, social justice, decolonization, and sex/kink-positivity, you can expect a clinician who understands your experience as intrinsically tied to systemic contexts, not just individual pathology. Before your first appointment, gather any relevant background you feel comfortable sharing: previous therapy experiences, current stressors, medication information if applicable, and what you most want to address in the first session. You do not need to have everything organized or to present a perfectly coherent narrative. Trauma-informed practice assumes that many people come with fragmented or difficult-to-articulate experiences, and that is expected and normal. Prepare a quiet, private space if you're meeting virtually. Bring a list of questions if you have them-about the therapeutic approach, fees, confidentiality, or anything else. Umbrella's clinicians will explain how they work and what you can expect from the process. The first session is partly assessment and partly relationship-building; it is also your opportunity to assess whether this clinician feels like a good fit for you. You have the right to request a different therapist if needed, and Umbrella is structured to support that kind of client-centered care. Mental health counselling is not a single event but a process. After the initial session, you and your clinician will establish a frequency-typically weekly or biweekly-and begin the work of therapy. Whether you're in individual psychotherapy, couples therapy, gender identity exploration, or trauma treatment, consistency matters. Showing up to sessions, even when it feels difficult, is how change happens at a somatic and relational level, not just cognitive. As you work with your clinician, be honest about what is and isn't working. If a particular approach or therapeutic technique doesn't resonate, say so. Umbrella Mental Health Network employs clinicians trained in multiple modalities and theoretical frameworks, all oriented toward anti-oppressive, trauma-informed care. Your feedback shapes the work. Over time, you will likely notice shifts in how you relate to yourself, your body, your relationships, or the world around you. These shifts are the fruit of sustained therapeutic effort in a space explicitly designed for LGBTQ+ people to heal, explore, and grow. As your therapeutic work progresses, your needs may change. You might transition from individual therapy to couples work, add a specific trauma protocol, or adjust frequency based on life circumstances. Communicate these shifts to your clinician. Umbrella's practice model includes access to registered psychotherapists and social workers with expertise across multiple domains, so flexibility and continuity are built in. If you live in Norval or another part of the GTA and face barriers-whether transportation, cost, scheduling, or access needs-raise them with your clinician or through Umbrella's intake process. The practice is committed to making care accessible to LGBTQ+ individuals and families, and clinicians can often work creatively to remove obstacles. Your wellbeing depends on care that is not just culturally affirming but also practically feasible for your life. If you are ready to begin working with a specialized, affirming mental health provider, Umbrella Mental Health Network is here. Visit http://www.umhn.ca to learn more and to reach out. Whether you are in Norval, elsewhere in the Greater Toronto Area, or connecting remotely, you deserve counselling grounded in social justice, trauma-informed practice, and genuine understanding of LGBTQ+ life. Getting in touch is the first step. Yes. Umbrella Mental Health Network serves LGBTQ+ individuals and families across the Greater Toronto Area, including Norval and surrounding communities in Halton Region. The practice offers both in-person and remote sessions, so you can access counselling regardless of whether you travel to Toronto or prefer to meet virtually from home. Umbrella Mental Health Network specializes in LGBTQ+ mental health and grounds all work in trauma-informed, anti-oppressive practice rooted in feminism, social justice, and decolonization. Clinicians have specific expertise in gender identity exploration, couples therapy, trauma recovery, and alternative relationship structures-areas where mainstream providers often lack training or cultural competence. Yes. Umbrella Mental Health Network offers virtual sessions alongside in-person appointments, making care accessible whether you are in Norval or elsewhere in the service area. Remote counselling can reduce barriers related to transportation, privacy, or scheduling while maintaining the same level of specialized, affirming care.Lgbtq Mental Health Counseling Norval
Step 1: Clarify What You're Seeking Support For
Step 2: Reach Out to Umbrella Mental Health Network
Step 3: Prepare for Your First Session
Step 4: Engage in Ongoing Work With Your Clinician
Step 5: Advocate for Your Ongoing Needs
Frequently Asked Questions
Does Umbrella Mental Health Network serve clients in Norval?
What makes Umbrella's approach different from mainstream counselling?
Can I access LGBTQ Mental Health Counseling Norval remotely if I prefer?

Acknowledgement
Tkaronto and the surrounding areas that we serve are within the Dish With One Spoon Territory. The Dish With One Spoon is a treaty between the Anishinaabe, Mississaugas and Haudenosaunee that bound them to share the territory and protect the land. Subsequent Indigenous Nations and Peoples, Europeans and all newcomers have been invited into this treaty in the spirit of peace, friendship and respect.
We at Umbrella recognize that the professions of psychology, psychotherapy, and social work have roots in colonial violence. As psychotherapists and social workers, we understand that we have a responsibility to continuously work to decolonize the practice of psychotherapy/social work and acknowledge the origins of the various healing practices we utilize.
Our therapists actively engage in regular training that emphasizes professional development, team support, and sharing the current knowledge in 2SLGBTQIA mental health, to ensure the highest level of care for our clients.
Meet Our Team
Christopher Shillington
MA, CCC, RP
(they/them)
Clinic Director/ Registered Psychotherapist
Areas of focus:
- Healthy Relationships
- Intersectional Identities
- Trauma & PTSD

Andrés Gayoso Descalzi
MSW,RSW
(he/him)
Registered Social Worker
Areas of focus:
- Gender Identity & Embodiment
- Life Changes & Transitions
- 2SLGBTQIA+ Youth & Families

Aysha Natsheh
MSW, RSW
Registered Social Worker
Areas of focus:
- Food, Body, Self-Image
- Trauma
- Gender & Sexual Identity
Bushra Ahmed
MSW, RSW
Registered Social Worker
Areas of focus:
- 2SLGBTQIA+ Youth
- Exploring Neurodivergent Identities
- Impact of Oppression & Trauma on Mental Health

Clara Doucette
MA, RP (Qualifying)
(she/her)
Registered Psychotherapist (Qualifying)
Areas of focus:
- Relational Styles & Attachment
- Friendships & Kinship
- Stress
Cressida Frey
MSW, RSW (she/her) Registered Social WorkerAreas of focus:
- Children, Adolescents and Adults
- Violence, Trauma and Healing
- Stress and Anxiety
Derek Cassidy
MSW, RSW
(he/him/they/them)
Registered Social Worker
Areas of focus:
- Relationships and Attachment
- Complex, Relational Trauma
- Sexuality and Sexual Health

Jesmen Mendoza
C.Psych. (he/him) Adjunct PsychologistAreas of focus:
- Complex Mental Health
- Consultation

Jett Peters
MSW Candidate
(they/them)
Student Therapist
Areas of focus:
- Gender Identity
- Relationship(s) with Food & Body
- Trauma
Kathryn Bargis
MSc, RP (she/her) Registered PsychotherapistAreas of focus:
- Relationships
- Trauma
- Gender and Sexual Identity
Maxine Bower
MSW, RSW (she/her) Registered Social WorkerAreas of focus:
- Attachment in Individuals and in Relationships
- Complex Trauma
- Deepening Connections
Nicholas Sorg
MSc, RP
(he/him)
Registered Psychotherapist
Areas of focus:
- Stress, Anxiety, and Depression
- Sexual Identity Development
- Alternative Relationships, Relationship and Family Stress
Rae Griffin-Carlson
MSW, RSW
(she/her)
Registered Social Worker
Areas of focus:
- 2SLGBTQIA+ Youth & Adults
- Stress, Anxiety & Depression
- Sexual & Gender-based Violence

Rahim Thawer
MSW, RSW
(he/him)
External Clinical Supervisor
Areas of focus:
- Identity Conflict & Shame
- Dating, Relationships, Single by Chance/Choice
- Sexualized Substance Use

Saadia Khan
BA (they/them) Administrative and Social Media Assistant
Stephanie Wu
RP, Professional Art Therapist
(they/them)
Registered Psychotherapist
Areas of focus:
- Intimate Partner Violence, Sexual Assault & Childhood Abuse
- Impacts of Oppression
- 2SLGBTQIA+ Youth & Adults







